say we are like family.
“Here are just a few of the testimonials we have received over the years from our
Great Lakes Docks and The Kayak Store customers..."
- Kris Dombrowski, The Kayak Store
I just wanted to thank you for the wonderful experence on Saturday. Being able to test out the different kayaks available really made my decision enjoyable. I am looking forward to a long and enjoyable kayaking life! Thank you again.- Jeffrey M Ryntz June 27, 2004
"Kris and Wally Dombrowski are remarkable people who truly care about delighting their customers. After calling a dozen other dock dealers who are closer to my home, none of whom could help me meet a very tight deadline, I called Great Lakes. Thank goodness I did! Like the other dealers, they did not have the products in stock. But unlike the other dealers, Kris became my advocate. She worked with the distributor in Indiana to get me everything I needed delivered right to our waterfront two days later! From that initial call until after the delivery, they proactively followed up and followed through. They provided the most courteous and conscientious service imaginable, all while going above and beyond to help me be ready for my daughter's end-of-school party. From now on, I will only call Great Lakes!"
"After owning more than 14 kayaks from different manufacturers I can tell you there is no nicer, more accommodating and concerned staff any place...You can demo a boat anytime, and they will even make special accommodations to be at the store during off hours.Special orders: no problem, and you can always count on honest answers and returned calls and emails. Let’s see that from a big box retailer..."
- Wolfgang Vonmueller III
Dear Wally, Your men are always welcome to return and look at the great dock you installed on our lakefront property. My wife and I are extremely pleased with its ease of operation. It is well engineered and raises and lowers quite easily. My neighbors struggle with getting their docks in and out of the water and I move my dock with little effort. I expect some of them may contact you. Your installation and service was great. I could not have asked for more. I would be happy to recommend Great Lakes Docks & Decks to anyone seeking your service.
- Henry E MIstele May 8, 2013
Hello, We love the ramp and dock, works perfect for our boat. Thank you so much.
-Tom & Gail Winkle June 2013
Wally, Thanks for being so prompt in getting the guys out here. They did a good job.
- John Lewis 10-11-10
Dear Wally, This is just a short note to thank you for constructing my boat lift under some very trying winter conditions. Your work was very well done. The lift not only fits comfortable in the boat house, it also looks good and sturdy. I very much appreciate your completing the entire job on schedule, within budget, all under the harsh weather conditions. Now I anxiously look forward to spring so that I can enjoy the use of my new boat lift. Please feel free to use my name as a reference. Also you may give out my phone number if anyone would like to call regarding your work. Thanks again for a job well done.
- John J. Nagy March 10, 2011
I suppose it might be odd to thank you for a thank you note, but it's a rare business that takes time to let me know that my purchase was appreciated. You are welcome and if I ever need anything you sell, I will certainly be back in your store. Good for you for caring about your customers.
- Carol Diroff July 10, 2013
Thank you for the great job. I love my new dock. Your crew were the best. They did a wonderful job. - -- Mary Lou Smith June 28, 2013
Thanks Wally and Kris the floats are working great. Also we had a great time at the party.
- Ed & Debbie Phillips Summer 2012
Walt, Your crew did a great job!
-Joseph Pelletier June 25, 2012
Hello Wally, Thank you very much for everything you did for us. Hopefully Bill and I will get down there to meet you. Sincerely,
- Beverly Nandor November 2, 2011
Wally, Steps & railing just fine and your crew did a great job.
Please accept our thanks for yet another job well done. Wally, you, Kris and your employees are a pleasure to work with - professional and efficient....Many companies make promises, few deliver. Wishing you the best and we thank you for making our boating, kayaking and paddling season a great success.
- George and Linda Ellis November 2, 2016
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